A&W DOOR AND HARDWARE INC.(“A&W”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website (www.anwdoor.com), contact us, request quotes, communicate with us, or otherwise interact with our services.
By accessing or using the Services, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy.
This Privacy Notice applies to visitors, customers, business partners, distributors, contractors, architects, and other users of our website.
Information We Collect
Depending on your interactions with us, we may not have collected each of these categories of personal information about you. However, we may collect the following categories of personal information about you:
Name
Mobile
Usage information: such as the pages on the sites you access, the frequency of access and what you click on while on the sites;
Device information: information about the device you are using, including hardware model, operating system, application version and browser;
Mobile device information: when using A&W Services on your mobile device, information about whether you are using a mobile device or tablet, device type and carrier;
Location information: information such as IP addresses and geolocation information, location of your device or computer, version and time zone settings.
Other information you choose to provide.
How We Collect Information
We collect information through:
Website inquiry forms
Contact requests
Quote request forms
Email communications
Business communications with our sales team
Cookies and similar tracking technologies
Analytics tools
Third-party service providers
How We Use Your Information
We may use your personal information for the following purposes:
Provide, maintain, and improve our products, Devices, and services;
Develop new products and services;
Process transactions and send you related information, including confirmations, receipts, invoices, customer experience surveys, product information;
Better understand your interests in order to personalize and improve your experience with our services;
Send you technical notices, security alerts, and support and administrative messages;
Respond to your comments and questions and provide customer service;
Provide support and services to you;
Communicate with you about products, services, and events offered by us and our affiliates and provide news and information that we think will interest you;
Monitor and analyze trends, usage, and activities in connection with our Services;
Personalize the advertisements you see on third-party platforms and websites;
Create customer profiles to personalize and enhance your experience across our affiliated brands;
Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect our rights and property and those of others;
Debug to identify and repair errors in our Services;
Comply with our legal and financial obligations;
Carry out any other purpose described to you at the time the information was collected.
How We Share Your Information
A&W does not sell, rent, or trade your personal information.
We may share information only when necessary with trusted service providers, including:
Website hosting providers
Website analytics providers
Customer relationship management platforms
Email service providers
IT and security service providers
Professional advisors
These third parties are permitted to process personal information only for specific purposes and are required to maintain appropriate confidentiality and security measures.
We may also disclose information when required by:
Applicable laws
Government authorities
Legal proceedings
Protection of our rights or property
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve website functionality, analyze visitor behavior, and enhance user experience.
Cookies may be used for:
Essential website functions
Website performance analysis
User preference management
Marketing effectiveness measurement
For more information about cookies and how you can manage your preferences, please refer to our Cookie Policy.
International Data Transfers
A&W is headquartered in China and serves customers worldwide.
Your personal information may be transferred to, stored, or processed in countries outside your country of residence, including China, where our business operations are located.
When transferring personal information internationally, we take reasonable measures to ensure that your information receives appropriate protection in accordance with applicable privacy laws.
Data Security
We implement appropriate technical and organizational measures to protect personal information against:
Unauthorized access
Loss
Misuse
Alteration
Unauthorized disclosure
However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Notice.
Retention periods may depend on:
The nature of our business relationship
Legal and regulatory requirements
Business record-keeping needs
Security and dispute resolution requirements
When information is no longer required, we will securely delete or anonymize it.
Children's Privacy
We do not provide services to children. This website is not intended for anyone under the age of 18. We do not knowingly collect Personal Information from children under the age of 16 without the consent of the child’s parent or guardian.
Google Analytics
We may use Google Analytics to collect and process information about your use of our services. Google uses this information to provide reports to us so that we better understand and measure how users interact with A&W Services. To learn more about how Google uses data, visit Google's Privacy Policy.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect:
Changes in our business operations
Technology updates
Legal requirements
The updated version will be posted on this page with the revised “Last Updated” date.
Contact Us
If you have questions regarding this Privacy Notice or wish to exercise your privacy rights, please contact us:
A&W DOOR AND HARDWARE INC.
Email: info@anwdoor.com
Phone: +1 850 920 8999